We, Us, Our Refer To Rarete Jewelry Whereas You Or Your Refer To The Customer.
Ordering from Us:
The contract in respect of the products supplied by us to you is subject to these terms and conditions and comes into existence when we accept your order, which occurs when we dispatch the goods to you. Receipt of an order by our Internet Sales Team or through our website does not constitute acceptance of the order. All products are supplied based on availability. If we are unable to supply any of our products, we will notify you as soon as possible. We reserve the right to refuse to accept any order at our discretion.
Delivering Your Products:
While our standard delivery service covers many global destinations, a small number of outlying areas (the outlying areas) are not covered. We will charge you one delivery charge per order, regardless of the number of products ordered. If you add to your order inside the same order period, you will still be charged only once for delivery. Deliveries to multiple addresses will need several orders and delivery charges. Any delivery date provided is only an indication, and we will not be liable for any losses, costs, damages, or expenses incurred by you or any third party because of any failure to meet an estimated delivery date, whether directly or indirectly.
Our Warranties and Liabilities:
Nothing in these terms and conditions limits our liability for personal injuries or death caused by our negligence. We warrant that the goods supplied will, at the time of delivery, correspond to the description we provided, be of satisfactory quality, and fit for their general use.
We will not be liable to you for any claims arising from the supply of our products to you unless we are negligent; however, we will not be liable in any event for any consequential loss, unless required by law. Except as expressly stated in these conditions, our entire liability shall not exceed the total value of your order.
10 Day No Quibble Guarantee
When you buy jewelry from us, you get our no-quibble 10-day guarantee, which begins the day you receive your jewelry. If for any reason you are dissatisfied with a piece of jewelry, please notify us and we will return it for a full refund of the item price or a complete reorder.
To take advantage of this guarantee, you must ensure that the jewelry is returned as new. This To return jewelry, you must not remove the identification tag or alter it, such as re-sizing rings or making any other changes.
Please return items in their original packaging and ensure the outer packaging is sufficient to protect the gemstone throughout transit. We do not refund the cost of the original or return delivery charges.
Faulty items
If your stones become faulty within 10 days of receipt, you will be given the option of a refund or a replacement. To return faulty products, please contact our customer service team for instructions.
Your Right to Cancel
You must return the products to us within 10 days, in unused and resaleable condition, with all original packaging, and at your own cost. Gemstone Treatment
In the jewelry industry, many gemstones are treated in some way to improve their appearance or durability. As a result, you should assume that any gemstones purchased from us have been treated. We will provide you with further information on typical treatments while you place your order.
General Legal Info
If any part or parts of these terms and conditions are deemed invalid, void, or unenforceable, that part or parts will be considered severable from these terms and conditions, preventing the remainder from being enforced or effective.
These terms and conditions may be revised at any time, and we reserve the right to do so. You are therefore advised to keep up to date with the contents of these terms and conditions because revisions are binding on you.
Nothing in these terms and conditions will affect your statutory rights in relation to faulty or incorrectly described goods.
Product Details
The product details mentioned on the website, such as metal weight, stone weight, and diamond weight, are based on the average weight of hundreds of products; nevertheless, this information may vary by up to 12- 15% from the items sent to you. The images of the products on the website may create illusions about product and stone sizes.